spurtCMS Terms and Conditions
1. Changes to Terms:
Our Terms and Conditions may be updated without prior notice.
Users automatically agree to any changes.
2. General Terms:
By downloading and using spurtCMS, you confirm your agreement to these terms.
We are not liable for any direct, indirect, special, incidental, or consequential damages resulting from the use of materials on the site.
Seek support from spurtCMS Community for the Open-Source Edition or the team of spurtCMS for any service, repair, or correction needs for the Commercial License Edition.
3. spurtCMS v.1.0:
spurtCMS v.1.0 is delivered electronically via GitHub.
It operates under the terms of the MIT and CPAL 1.0 licenses.
While freely available for personal use and customization, redistribution claiming ownership is not permitted.
4. Intimation of Changes:
Any changes to our terms of use will be communicated on this page at our discretion.
5. Customization and Paid Support:
For customization, users can request paid services by contacting support@spurtcms.com.
Engagements with developers from the Community are at the user's risk.
spurtCMS or the team is not liable for any damages resulting from such engagements.
Refund Policy
License Fee Payment:
The Licensee must pay the one-time upfront fees, as specified on the ordering website, for the licenses and rights granted. The payment is to be made at the time of placing the order, with no credit allowed under any circumstances.
Non-Refundable Fees:
Once paid, License Fees are non-refundable. The Licensee, having seen a demonstration and satisfied with the product, receives the unencrypted complete source code after purchase. No refunds, returns, exchanges, or demo copies are provided. Questions or concerns should be addressed before purchase via email.
Termination Rights:
We reserve the right to terminate the license if the Licensee violates the License Agreement terms. The Licensee can terminate at its discretion by uninstalling the product, but no refund will be provided.
Technical Support and Refund Process:
If the product/module malfunctions on the Licensee's site, providing site access details (FTP and database information) is necessary for issue resolution. Failure to provide these details may result in an inability to process refund requests. Remote desktop tools other than FTP and admin login details are not allowed.
Pre-Purchase Considerations:
Before purchasing, the Licensee should thoroughly read product details and carefully review the DEMO. Only proceed with the purchase if completely satisfied with the product.
Note: For comprehensive detailed terms & conditions, please refer to our Software License Agreement.
Software Customization Policy
Definitions:
Piccosoft: Refers to Piccosoft Software Labs India (P) Limited.
spurtCMS: Refers to spurtCMS Software.
Customization: Denotes services adding functionality/features not in the base product, tailored to specific customer needs.
Module: A custom add-on module developed based on a customization request.
Ticket: Represents a customization request raised on the Picco Support Portal, specifying module details.
Module Development:
All customization services adhere strictly to the terms outlined in the spurtCMS Software License Agreement.
Customization services are limited strictly to the scope specified in the 'Ticket' unless both parties agree in writing to expand it.
Customization Services:
Provided as per the 'Ticket' terms on Picco Support, contingent on full payment, adherence to schedules, and acceptance criteria (if specified).
Acceptance is deemed upon criteria completion, Piccosoft's notification, or usage beyond testing.
Any changes post-'Ticket' execution necessitates a cost and delivery re-assessment, subject to mutual written agreement.
Term and Termination:
The term is determined by the specifics outlined in the 'Ticket' on Picco Support.
Termination may occur for cause, including material breach or insolvency, with payment obligations for services performed pre-termination.
Fees:
Fees are in accordance with the Picco Support fee schedule, with invoices providing a detailed breakdown of services, payable promptly.
Tax obligations fall under your responsibility.
Failure to pay may result in additional charges.
Intellectual Property Rights:
The owner of the Customization exclusively holds all intellectual property rights in the Customized Module.
The client's specific customizations will not become part of spurtCMS's standard features.
No automatic incorporation of the customized Module into future spurtCMS releases.
Limited Warranty and Limitation of Liability:
Limited Warranty: Services are provided professionally with no guaranteed results.
Limitation of Liability: Piccosoft is not liable for certain defects and errors, and no implied warranties are provided.
Additional Terms:
Customization is identical to the discussed requirements; changes are treated separately.
One-month customization support is provided post-delivery; extended support is billed separately.
Cost excludes extension installation/exchange if not quoted within the project.
No file edits during customization; backup is advised.
Communication is strictly through the Picco Support Application, with no screen sharing.
Cost excludes free consulting beyond the project scope.
You are liable for changes affecting the template.
Piccosoft is not responsible for damages during customization.
Governing law: Indian Laws; exclusive jurisdiction: Chennai courts.
Dispute resolution: Arbitration governed by The Arbitration & Conciliation Act, 1996, with the venue in Chennai, India, in English.
Privacy Policy
Introduction: spurtCMS ("we" or "us") is committed to ensuring your familiarity with how we collect, use, and disclose information. This Privacy Policy outlines our practices regarding information collected through our website https://spurtcms.com, social media pages, and related services ("Services").
Information Collection:
1. Customer Users:
Information about our customers' end users is handled as a service provider, governed by our agreements with customers.
2. Personal Information:
Includes first name, last name, email address, and country.
Collection is necessary for providing Services; failure to provide may impact service delivery.
3. Collection Methods:
Through Services (e.g., newsletter sign-ups).
From other sources, such as public databases and social media platforms.
Use of Personal Information:
Responding to inquiries, completing transactions, and providing customer service.
Sending administrative and marketing communications.
Disclosure of Personal Information:
To third-party service providers for various services.
To third parties for marketing communications.
Publicly on message boards and social media pages.
Other Information:
Includes browser/device information, cookies, pixel tags, and aggregated data.
Collected through various methods, such as browser/device, pixel tags, and analytics.
Use and Disclosures of Other Information:
Used for various purposes; may be combined with Personal Information.
Third-party services are not covered by this Privacy Policy.
Security:
Reasonable measures are taken to protect Personal Information.
No system can guarantee 100% security.
Choices and Access:
1. Marketing Emails:
Opt-out available for marketing emails.
2. Access and Changes:
Request changes or deletion of Personal Information.
Verify identity before implementing requests.
Retention Period:
Personal Information retained based on ongoing relationships, legal obligations, and advisable practices.
Sensitive Information:
Do not send sensitive Personal Information through the Services.
Updates to the Privacy Policy:
Changes will be effective upon posting the revised Privacy Policy on the Services.
Contacting Us:
For questions, contact support@spurtcms.com
Avoid including sensitive information in email communications.